Help for Login Issues
This information was supplied by Christine at Kerioak Dobermann. We thank her for sharing this information.
If you are having problems logging in try the following:
If the date and time on your computer are incorrect, it may
cause an error when trying to log into secure or cookie required sites. To ensure
that your computer's date and time are correct please complete these step
1. Click 'Start' and point to 'Settings'. (On a Macintosh, you will need to
click on the apple in the upper left-hand corner.)
2. Click 'Control Panel', and then double-click 'Date/Time'
3. Adjust the date and time and click 'OK'
Your web browser must also be configured to accept 'cookies' to access many
web sites. Below are instructions on how to enable cookies for various browsers.
If your browser is not listed below, we recommend consulting the Help section
of your browser.
For Internet Explorer browser version 5.5 and earlier:
1. From the Tools menu, click 'Internet Options'
2. Select the 'Security' tab and click the 'Custom Level' button
3. There will be a section labeled 'Cookies'
4. Please make sure that both types are enabled, and click 'OK'
For Internet Explorer browser version 6.0:
1. From the Tools menu, click 'Internet Options'
2. Click 'Privacy'
3. If there is a slider make sure that the slider is set for Medium or just
below
4. Click 'Sites' located near the bottom of the window
5. On the line provided type www.dobermann.me.uk and click 'Allow'
6. Click 'OK' to close the 'Internet Options' window
To accept cookies using Netscape in Windows:
1. Click 'Edit' from the top bar
2. Select 'Preferences'
3. Select 'Advanced'
4. Under the Cookies heading, select either 'Accept (Enable) all cookies' or
'Accept (Enable) cookies for the originating website' radio button
5. Click 'OK'
6. Go back to the Web and click 'Reload'. You should receive the most recent
versions of our web pages
To accept cookies using Netscape 7.0 in Windows:
1. Click 'Edit' from the top bar.
2. Select 'Preferences'.
3. Select 'Privacy and Security'.
4. Under Cookies, select 'Enable all cookies' or 'Enable cookies based on privacy
settings'.
5. Click 'OK'.
6. Go back to the Web and click 'Reload'. You should receive the most recent
versions of our web pages.
7. Shutdown all browser windows and open a new one.
To accept cookies using Netscape on a Macintosh:
1. Click 'Edit' from the top bar
2. Select 'Preferences'
3. Select 'Advanced'
4. Under the Cookies heading, select either 'Accept (Enable) all cookies' or
'Accept (Enable) cookies for the originating website' radio button
5. Click 'OK'
6. Go back to the Web and click 'Reload' . You should receive the most recent
versions of our web pages
To accept cookies using Mozilla:
1. At the top of Mozilla click 'Edit'
2. In the drop down menu click 'Preferences'
3. In the Category 'tree' on the left click the 'plus' sign next to 'Privacy
and Security'
4. Under 'Privacy and Security click on 'Popup Windows'
5. If the box on the right for Popup Windows that states: 'Block unrequested
popup windows' is checked:
· You will need to click the button for 'Allowed Sites'
· In the window that says: 'Allow popups from the following web sites',
add 'http://www.......'
· Once you see http://www....... added to the 'Site' window, Click 'OK'
6. If the box is un-checked, continue with #7
7. On the left side Category 'tree' Under 'Privacy and Security' click 'Cookies'
8. On the right side window in Cookies, click the 'radio' button next to 'Enable
all cookies'
9. Click 'OK'
If your Internet Explorer browser is version 6.0 with Windows XP Service
Pack 2:
To determine if Windows XP Service Pack 2 has been installed:
1. Open your Internet Explorer browser and select 'Help' from the toolbar
2. Select 'About Internet Explorer'
3. On the About Internet Explorer window, you will be given a version number,
a cipher strength (encryption rate), product ID, and update version
4. If the update version is 'SP2' that means that Service Pack 2 has been installed
To enable cookies for WIN XP SP2:
1. Open your Internet Explorer browser
2. Click 'Tools' located at the top of the browser and select 'Internet Options'
3. Click the 'Privacy' tab at the top
4. Click the 'Advanced' button
5. Check the box next to 'Override automatic cookie handling'
6. Ensure that both First-party Cookies and Third-party Cookies are set to Accept
7. Check the box next to 'Always allow session cookies' and click the 'OK' button
8. You can also grant my sites to always set the proper cookie by clicking on
the 'Sites' button
9. Then type 'www........ ' into the field below 'Address of Web site:' and
click the 'Allow' button
10. Shutdown all browser windows and open a new one
I hope one of the above enables to to access my sites where password access is required - Christine
Click your "Back" button to return to the
relevant site
last updated 29.1.05
